I had an amazing experience with Westboro on both our carpet install and flooring supply.
We decided to install the flooring ourselves but the product we selected has been fantastic! Sara and Heather from the design studio made the process so smooth. We got a great deal on the LVT as part of their warehouse sale.
As for the carpet install/ colour selection we also couldn’t be happier. The product is great & the installers were kind and very quick!
Overall from sales-install the experience has been 10/10.
Thank you to all the staff at Westboro for making our experience so effortless.
Great customer service!
We’ll definitely shop here again!
Very friendly and professional service. Dayna gave us option of online or in-person purchasing. She knew her product and helped us find exactly what we were searching for. Price for backsplash met or beat the competition.
We got a herringbone pattern kitchen backsplash installed. Tons of work, lots of cuts but it turned out beautifully thanks to the great work by installers Junior, Kevin, and Eric. They did a great job and cleaned up well and took care to get it done right. Would highly recommend. – Anuj
What a nice showroom and staff to match. They know their products. Professional design and installation is key. If you want your friends to say your floor looks pretty good, do it yourself. If you want them to say “that’s awesome, can’t believe how amazing that looks. Have it professionally installed.
Our first experience with Westboro dates back to 2005. When came the time to finish our basement in 2020, we did not think twice based on our experience with that company for excellent products and reliable service. This time around, we had to go through pandemic protocols but the outcome was as satisfying as in 2005, albeit missing the human interaction. Nevertheless, the end result is amazing, from the product quality of the vinyl flooring we bought, to the amazing installation of the carpet we chose for our basement stairs. We could not be happier!
Amazing experience!! Staff went above and beyond to reserve our dream carpet. Outstanding customer service and they followed up immediately with updates confirming what we ordered, to set our minds at ease. Highly recommended!!!
Katy was fantastic!
She made a stressful situation easy and enjoyable.
Thanks for your help. We cannot thank you enough.
We have purchased several products from Westboro Flooring over the years and have always been very happy with their customer service and product lines. We recently called Westboro about excessive wearing on carpeting installed on stairs a few years ago. They responded very quickly and came into our house with the carpet manufacturer’s representative to inspect. A short while later they offered to replace the carpet. The installers who ripped out the old carpet and replaced it with a more suitable one were very competent and quick. Thank you Westboro for standing behind your products!
We are looking at hardwood flooring, and a specific product does not seem to have widespread visuals, so Google said to go to Westboro Flooring & Decor in Nepean.
What a great place to go for an education on ANY type of flooring you are thinking of! A warehouse of samples and staff who have truly intelligent knowledge of these products. We asked all our questions and browsed around with samples in the sunshine… and also in indoor lighting; how does it look next to a ceramic tile like that one… will it look good with those colors…. Stephanie told us about the product we were looking for in depth, from wood growth lot to kilns and colors and finishes and set us up for samples of the ones we chose. She was full of info for us, and later, back at home, she called to say the flooring representative would have the sample delivered right to our house. What a good girl!!
It was an education full of gorgeous colors and textures.
You should go see!
“End of roll carpet deals” should be a trending keyword in a Google search for Westboro Flooring. It is my go-to place for flooring and the only true place to get end of the roll deals. I have been to those other companies that say they specialize in end of the roll, but they don’t compare to Westboro flooring.
I had Alterna Tiles installed and grouted by Westboro in my kitchen. The installer was meticulous, thorough, professional and extremely polite. The tiles are completely level and the grouting is absolutely perfectly done. The floor looks beautiful. I also had great service in the store from the salesperson I dealt with.
Helpful staff, great customer service.
I’ve had Westboro to do window coverings for two of my properties and I have to say I love their customer
service! Their level of expertise and professionalism is definitely 10 out of 10. The prices might not be the most competitive in town but the selection is wide. Their installation and after-service foremen are polite, efficient and most importantly very punctual. I’ve had very positive experience working with Katy and Jennifer.
Great place to get flooring
Superb experience, talented staff, very friendly and knowledgeable. I strongly suggest 😉